1. Information We Collect

• Personal Information: Name, address, phone number, email address, payment details, and other information provided when you make a purchase, sign up for an account, or contact us.
• Usage Information: Data on how you interact with our website, including IP address, browser type, referring URLs, and pages visited.
• Cookies: We use cookies to improve your browsing experience and collect information about site usage.

2. How We Use Your Information

• Order Fulfillment: To process your orders, manage payments, and arrange shipping.
• Customer Support: To assist with inquiries, provide product information, and handle complaints or returns.
• Marketing Communications: With your consent, we may send promotional emails and newsletters to inform you about offers, new products, or events.
• Site Improvement: To analyze site traffic, understand customer preferences, and optimize user experience.
• Legal Compliance: To meet legal requirements or respond to lawful requests by authorities.

3. Data Sharing and Disclosure

• Third-Party Service Providers: We may share your information with partners who assist with payment processing, shipping, marketing, or IT support, under strict data security requirements.
• Legal Requirements: We may disclose personal information to comply with the law or protect the rights, safety, or property of Pull’s Coffee, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.

4. Data Security

We use encryption and other security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the Internet can be guaranteed to be entirely secure.

5. Your Rights

• Access and Correction: You can request access to your data or corrections to any inaccurate information.
• Opt-Out: You can opt out of marketing emails by clicking the ‘unsubscribe’ link in any message.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Data Portability: You can request your data in a structured, machine-readable format.

6. Cookies Policy

• Cookies Usage: We use cookies to personalize content, remember your preferences, and analyze website traffic.
• Cookie Preferences: You can manage or disable cookies via your browser settings.

7. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns regarding our Privacy Policy or your personal data, please contact us:

• Email: [email protected]
• Address: 34 Street No. 6, Him Lam Residential Area, Tan Hung Ward, District 7, HCMC