1. Introduction

These Terms and Conditions govern your use of the Pull’s Coffee website, services, and products. By accessing or using our website, you acknowledge that you have read and agree to these terms.

2. Eligibility

• Age Requirement: You must be at least 18 years old to make a purchase or use our services. By accessing our website, you confirm that you meet this requirement.
• Account Responsibility: Users are responsible for maintaining the confidentiality of their account information and passwords. Notify us immediately of any unauthorized use.

3. Orders and Payments

• Order Confirmation: After placing an order, you will receive a confirmation email. Please review this information and contact us if there are any discrepancies.
• Payment Methods: We accept various payment methods, which will be indicated at checkout. All transactions must be authorized by the payment provider.
• Pricing: Prices are subject to change without notice but will not affect confirmed orders.
• Shipping and Delivery: Our shipping policies outline delivery times and fees, depending on your location.

4. Returns and Refunds

• Returns: Please review our return policy for eligibility criteria and instructions. Returns may not be accepted for products that have been opened or used.
• Refunds: Approved returns will be refunded to the original payment method within a reasonable period.

5. Intellectual Property

• Ownership: All content on this website, including text, images, logos, and designs, is owned by Pull’s Coffee and is protected by intellectual property laws.
• License to Use: We grant you a limited, non-exclusive license to access our content for personal use. You may not reproduce, distribute, or create derivative works without permission.

6. User Conduct

• Prohibited Actions: You agree not to use the website for unlawful purposes, distribute viruses, harass others, or attempt unauthorized access to the website’s systems.
• Content Submission: If you submit reviews or other content, you grant us the right to use, reproduce, or modify it for marketing purposes.

7. Limitation of Liability

• No Warranty: Our products and services are provided “as is” without warranty of any kind. We make no guarantees regarding their quality, availability, or suitability for your purposes.
• Liability Limit: Pull’s Coffee shall not be liable for indirect, incidental, or consequential damages arising out of your use of our products or services.

8. Governing Law

These terms are governed by and construed under the laws of the jurisdiction where Pull’s Coffee operates. Any disputes arising shall be resolved in the local courts of this jurisdiction.

9. Changes to Terms

We may update these Terms and Conditions occasionally. Any changes will be posted here, and your continued use of our website implies acceptance of the modified terms.

10. Contact Us

If you have any questions or concerns regarding these terms, feel free to contact us:

• Email: [email protected]
• Phone: 0902 750 780
• Address: 34 Street No. 6, Him Lam Residential Area, Tan Hung Ward, District 7, HCMC